This policy describes how Rising Ember Technologies (“we”, “us”, “our”) handles information connected with our mobile games, applications, website and related services. It explains possible data categories, the reasons for their use and the choices available to players.
Practices vary by title and feature. Read the individual app’s store disclosures, permission requests and notices alongside this policy. Independent platforms process information under their own terms.
A note for players & parents
Young players should ask a parent or guardian before sharing personal details, connecting a social account or making a purchase. Avoid posting information that could identify or contact you, including your real name, address, photographs or contact details.
Parents should review each game’s age rating, permissions and store privacy information. Supervise play where appropriate and use device or app-store controls to restrict spending. A game’s general audience rating does not mean it is specifically designed for young children.
Information involved in our services
What is processed depends on the particular game and the features being used. Information may include:
- Gameplay activity: progress, level completion, session length, interactions and purchase events.
- Device information: model, operating system, language, region, time zone, IP address, network details, notification tokens and device or advertising identifiers where permitted.
- Diagnostics: crash reports, errors, performance information and access logs.
- Advertising and analytics: ad interactions, attribution signals and measurements that help assess performance and engagement.
- Connected platforms: account identifier, display name, avatar or other information allowed by the permissions you grant.
- Support messages: your email address, message and any details or attachments you choose to send.
Our games generally do not require a name, email address or telephone number simply to play. Optional connected services may require a platform account. Please avoid including unnecessary sensitive information in a support message.
For the practices specific to a game, review its current Google Play Data safety section, store listing and in-app notices. This studio-wide policy does not mean that every title collects every category listed above.
Website visits can generate technical hosting records such as page requests, browser details, IP addresses and timestamps. This presentation website has no advertising, analytics scripts or contact form. Google Fonts receives the connection information needed to deliver the website’s fonts.
Why information is used
Relevant information helps deliver gameplay and requested features, maintain and improve performance, investigate errors, answer enquiries and protect our services against misuse. Measurements help us understand what players enjoy and which parts need improvement.
For apps with advertising, information may support ad delivery, attribution and performance measurement. Optional personalisation is subject to the consent, age and platform requirements that apply. Information may also be needed to meet legal obligations or communicate important service changes.
Where a legal basis is required, it depends on the purpose and applicable law—for example, providing a service you request, a legitimate interest in keeping services reliable and secure, a legal obligation or your consent. Simply reading this policy or using an app does not replace consent where it is required.
Third-party platforms & integrations
Games may use external services for distribution, payments, advertising, analytics, diagnostics or optional social features. Integrations differ between titles; consult the app’s disclosures and permission notices for the services involved.
These are potential integrations described in our studio policy, rather than a claim that every provider is present in every game. Independent providers have their own responsibilities and privacy terms. Their policies explain their collection, use and available choices.
Children’s privacy
We do not knowingly request identifying personal information directly from a child under 13 without parental permission where it is legally required. Child-directed services must respect applicable children’s privacy rules, including COPPA where relevant and the store’s family requirements.
If you believe a child has supplied information without the necessary permission, contact acessrisingembertechnologies@gmail.com. We will investigate and take an appropriate step, which may involve removing information we control or obtaining the required authorisation. Apps intended for older audiences should be used according to their store age rating.
Retention periods
Information is kept for the period needed for its purpose, including relevant operational, security and legal requirements. Support correspondence may be removed when the matter is resolved, unless a continuing business or legal need requires it.
Where we configure analytics services such as Firebase or Google Analytics for a 90-day period, records are normally retained for up to that period. A technical, security or legal requirement may justify longer retention. This is not a promise that every app or independent provider uses the same retention setting. Anonymous statistical summaries may be kept longer for product improvement.
Safeguards & limitations
Appropriate administrative and technical safeguards help reduce risks associated with access, alteration, loss and misuse. The measures available can vary by system and provider; this policy does not promise encryption or absolute security for every data flow.
No internet service or electronic storage method can guarantee complete security. Consult the individual game’s store disclosures for information about its stated security practices.
Your rights & choices
Depending on the laws that apply to you, you may be able to request access to, correction of or deletion of personal information, object to certain uses, restrict processing or obtain eligible information in a portable form. You may withdraw consent where a processing activity relies on it.
Send privacy requests to acessrisingembertechnologies@gmail.com. We may need reasonable details to confirm your identity and identify the relevant records. Requests are assessed under applicable law and the information we control. Some game data cannot be linked to a particular person or has no in-app deletion facility; contacting us does not guarantee that every record can be deleted.
Manage advertising identifiers, tracking permissions and notifications through your device settings. Browser settings control website cookies. You may also contact a relevant data protection authority where that right is available.
Advertising
Apps with advertising may use ad networks such as those described above. Depending on the app, these services can use identifiers, IP addresses, approximate region, device details and ad interactions for delivery, measurement and fraud prevention.
Personalised or contextual advertising depends on the app configuration, consent choices, platform requirements and applicable law. Use the app’s available privacy controls and the advertising settings on your device to adjust optional tracking. Changing preferences may still allow non-personalised ads.
Purchases & social features
Some games offer optional virtual items, upgrades or other paid content. Payments are generally processed by Google Play or the Apple App Store under their own privacy policies. The studio may receive transaction status needed to provide the item and handle an enquiry, rather than full payment-card information.
Use purchase approval and restriction controls where appropriate, especially on devices used by children. Optional achievements, connected accounts or sharing tools are subject to the connected platform’s audience settings, terms and age restrictions. Review those settings before sharing.
International processing
Rising Ember Technologies operates from Lahore, Punjab, Pakistan. Technology providers and distribution platforms may process information in other countries with different privacy laws.
International processing must follow the legal requirements applicable to the information and service. Where safeguards or a specific transfer mechanism are required, they must be used. Using a game is not blanket consent to every international transfer.
Policy updates
We may revise this policy when services, integrations or legal requirements change. The date at the top identifies the latest revision. Where required, material changes will receive additional notice and new consent will be requested for processing that needs it.
Contact the studio
For questions, concerns or privacy requests, please contact:
Rising Ember TechnologiesLahore, Punjab, Pakistan
acessrisingembertechnologies@gmail.com